Troubleshooting permissions

If someone has the wrong level of access to a dashboard or a question, the problem may be coming from group settings, collection permissions, or data permissions.

1. Go to Admin > People and check if the person is in more than one group with different permissions.
2. If a person can't view or edit questions or dashboards, see Troubleshooting collection permissions.
3. If a person can't access data, such as schema, tables, rows, or columns, see Troubleshooting data permissions.

If you have a different issue, see related problems.

Troubleshooting collection permissions

• A user group can't access a dashboard in a collection that they have permissions for.
• A user group can view collections that contain restricted data.

Troubleshooting data permissions

Row and column permissions

• Troubleshooting data sandboxing.

Native query (SQL) permissions

• A user group can't access the SQL editor.
• A user group with SQL permissions isn't being restricted by their data sandbox.

Table or schema permissions

• A user group has the wrong access to a table or schema.
• Getting a "permission denied" error message.
• Checking someone's access to a table or schema

Do you have a different problem?

• I can't save my question or dashboard.
• I can't see my tables.

Are you still stuck?

If you can’t solve your problem using the troubleshooting guides:

• Search or ask the Metabase community.
• Search for known bugs or limitations.